SQL 2014 backup using HPE Data Protector 10.0 : SQLVDI error

While trying to backup SQL using HPE Data Protector, it failed with error :t

Critical] From: OB2BAR@srv-reprico.reprico.local “(DEFAULT)”
Virtual Device Interface reported error:
The object was not open.

On the SQL server event log, error logged as :

Event 1, SQLVDI
SQLVDI: Loc=ClientBuffereAreaManager:: SyncWithGlobalTable. Desc=Open(hBufferMemory). ErrorCode=(5) Access is denied. .Process=3896. Thread=2684. Client. Instance=. VD=Global\Data Protector_(DEFAULT)_model_173341757_0_SQLVDIMemoryName_0

As per the SQL server event log, somehow access is denied to create a global shared memory. The account that you are using to back up should be provided “Create Global objects” user rights assignment using the GPO. Go to GPMC console. Navigate to the setting: Computer Configuration\Windows Settings\Security Settings\Local Policies\User Rights Assignment\ and choose Create Global Objects and add the back up user account to it.
Tags: ,