I patch the Windows environment quarterly. I thoroughly test the MS Windows updates before bringing and patching the internet disconnected production environment. As I was testing on my lab vms the fourth quarter updates, 2017-12 Security Monthly Quality Roll Up update failed on one of the Windows 7 VM. I spend lot of hours troubleshooting but unable to make any headway.

Here are the some of the errors logged.

Windowupdate.log

Handler WARNING: Got extended error: “Driver servicing operation failed”
Handler WARNING: Failed to parse extended error: 0x800700

C:\Windows\Logs\CBS\cbs.log
017-12-27 12:12:54, Info                  CBS    SQM: Initializing online with Windows opt-in: False
2017-12-27 12:12:54, Info                  CBS    SQM: Cleaning up report files older than 10 days.
2017-12-27 12:12:54, Info                  CBS    SQM: Requesting upload of all unsent reports.
2017-12-27 12:12:54, Info                  CBS    SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 – E_FAIL]
2017-12-27 12:12:54, Info                  CBS    SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 – E_FAIL]
2017-12-27 12:12:54, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2017-12-27 12:12:54, Info                  CBS    SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 – E_FAIL]

2017-12-27 12:33:01, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805

Solution:

I did in-place upgrade of existing Windows 7 installation which repaired the OS after which I was able to install the updates successfully.  If you don’t want to waste your time and energy, this is a best solution. My guess is that one or more system files corruption.

Follow this article to slip stream Windows 7 SP1 ISO with the latest updates. https://www.bomzan.com/2017/12/21/creating-fully-patched-windows-7-sp1-image-by-slipstreaming-in-with-convience-rollup-and-quality-rollup/

If you try to repair or do in-place upgrade without the latest updates, it will fail with the message that the installed OS is newer than the Windows 7 SP1 installation ISO.